Credit Union System Upgrade

 

Updates

11/04/2014 4:40 p.m. - Our system upgrade was completed and all branches are fully operational. Online banking and Call-24 are fully functional. If you experience any difficulties with your accounts and/or online banking, please visit our frequently asked questions (see link below) or contact our Call Center at 888-252-0202, Option 3. We appreciate your patience and would like to thank you for supporting us throughout this upgrade.

11/03/2014 9:40 a.m. - Call-24 is now available.

11/03/2014 9:30 a.m. - All branches are now open.

11/03/2014 9:05 a.m. - Online Banking and Mobile Banking are now available.

10/31/2014 7:20 p.m. - The System Upgrade is currently in progress.

10/31/2014 3:00 p.m. - The System Upgrade will begin this evening at 7:00 p.m. 

 

To better serve our membership, Vermont Federal Credit Union will be upgrading its core processing system.  This upgrade will allow us to take advantage of technological advancements, increase our process efficiencies, and ultimately provide a more seamless experience for you both now and into the future.

What you need to know:
The upgrade will take place over the weekend of October 31, 2014 beginning on Friday, the 31st at 7 p.m. and will be completed during the morning of Monday, November 3, 2014.  To facilitate this process, all of our branches will be CLOSED, Saturday, November 1st and will reopen on Monday, November 3rd by 12:00 noon.

During this time, you will not have access to branches, Shared Branching, online banking/mobile banking, or Call-24 (telephone banking).

Your Credit, Debit and ATM cards will work during this time for withdrawals and purchases.

Please review the frequently asked questions (FAQs) below for additional details and check back frequently for any updates.

 

Frequently Asked Questions (FAQs)

A message from our Senior Vice President of Information Systems, Lance Potter

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