COVID-19 MEMBER RELIEF PACKAGE

Your financial well-being and security are top of mind and we remain open for business online, over the phone and at our branches. We understand that many of you may be experiencing financial challenges or uncertainty due to COVID-19, and in an effort to assist our members, we are offering a number of solutions for your consideration that are listed below. We encourage you to contact us to discuss the available options.

COVID-19 Relief Loan

If you are experiencing a reduction or loss in your income due to COVID-19, you can access up to $2,500 to cover short-term expenses.

The COVID-19 Relief Loan includes a low interest rate of 1% and repayment terms of up to 24 months. Proof of financial hardship is required. 

You may 
apply online or contact us at 888-252-0202 to learn more.

Flexible Loan Repayment Options

There are many ways we may be able to help you. We encourage you to contact us to discuss possible options for which you may be eligible.

For student loan options, please contact us at 800-723-2210 or visit this link for more information.

For borrowers with payment protection coverage, you may be entitled to benefits with a qualifying event. You can file a claim online or contact our claims partner at 800-649-5768.

Access to Credit

If you have a Vermont Federal credit card, you may request an increase to your credit limit.

You may also be eligible for 0% APR* on your credit card for the next six months by transferring your credit card balance to Vermont Federal.

Small Business Relief

Our Business Services team is here and ready to support local businesses. We encourage our business members to contact us to discuss loan repayment and short-term financing options.

Flexible Fee Refunds

If you have been negatively impacted by COVID-19 and have recently incurred fees on your account, please contact us to discuss how we may assist you.