COVID-19 MEMBER RELIEF PACKAGE

Your financial well-being and security are top of mind as we collectively manage the current pandemic environment.  We remain open for business at our drive-ups, by appointment at our branches, online and over the phone.  We understand that many of you may be experiencing financial challenges or uncertainty due to COVID-19, and in effort to assist our members, we are offering a number of solutions for your consideration that are listed below.  We encourage you to contact us to discuss the available options.

COVID-19 Relief Loan

If you are experiencing a reduction or loss in your income due to COVID-19, you can access up to $2,500 to cover short-term expenses.

The COVID-19 Relief Loan includes a low interest rate of 1% and repayment terms of up to 24 months. Proof of financial hardship is required. 

You may 
apply online or contact us at 888-252-0202 to learn more.

Flexible Loan Repayment Options

There are many ways we may be able to help you. We encourage you to contact us to discuss possible options for which you may be eligible.

For student loan options, please contact us at 800-723-2210 or visit this link for more information.

For borrowers with payment protection coverage, you may be entitled to benefits with a qualifying event. You can file a claim online or contact our claims partner at 800-649-5768.

Access to Credit

If you have a Vermont Federal credit card, you may request an increase to your credit limit.

Flexible Fee Refunds

If you have been negatively impacted by COVID-19 and have recently incurred fees on your account, please contact us to discuss how we may assist you.

Preventing COVID-19
Fraud and Scams

For our latest security alerts, and more information on how you can protect yourself from COVID-19 related fraud & scams.