Your new debit card is on the way!

Due to shipping delays, your Visa® debit card may not arrive until
Friday, January 21, 2022.

 

Graphics of new personal, business, and HSA debit cards

What you must do:

To provide you with the best financial tools available, we’re transitioning your Vermont Federal Credit Union debit card from MasterCard® to Visa®.

If you have an active debit card with Vermont Federal Credit Union, you will receive a new Visa® debit card in mid-January.

Your new Visa® debit card cannot be activated until January 26, 2022.

On January 26, activate your new card and set your PIN by calling the phone number published on the sticker of the new card. Please remain on the line after activating your card to set your PIN.

 You can then start using your new Visa® debit card. Please note that your current MasterCard® debit card will be deactivated after January 25, 2022.

 You will need to update your card information with any merchant or vendor that has it saved on January 26, 2022.

New Feature: Visa Account Updater

Your new Visa® debit card will include Visa Account Updater (VAU) as a complimentary service.

With VAU, participating merchant accounts that you have set up for auto-payment using your debit card will be automatically updated with new information in the event of a card replacement; not all merchants participate in VAU. There is no cost associated with this service, and you may opt out at any time.

Notice of Right to Opt Out
Effective January 26, 2022 your Visa Debit Card will be automatically enrolled in the free Visa® Account Updater (VAU) service. With VAU, your account files will be updated when information changes because of a product upgrade, card expiration, loss or theft, account closure or other changes. A participating merchant can access that updated card information before requesting a payment. Since not all merchants participate, you should also contact the merchants directly if your card information changes. You are entitled to opt out of this service. You may opt out at any time.

If you want to opt out, phone us at 888-252-0202 option 2, email us at memberservices@vermontfederal.org, or mail us notice of your intention to opt out at Vermont Federal Credit Union, P.O. Box 407, Burlington, VT 05402. You must include your name, address, and account number. If you opt out, you may opt back in if you decide you want the Visa Account Updater service in the future. You may opt in the same way(s) that you can opt out.

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