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By calling: 1-800-631-3197
Please remain on the line to set your PIN.
To provide you with the best financial tools available, we’re transitioning your Vermont Federal Credit Union debit card from MasterCard® to Visa®.
On January 26, activate your new card and set your PIN by calling: 1-800-631-3197
Please remain on the line after activating your card to set your PIN.
You can then start using your new Visa® debit card. Your current MasterCard® debit card will be deactivated.
Please update your payment and billing information with any merchants or service providers who have it saved on January 26, 2022. This may include wireless, cable and internet providers, insurance companies, highway toll accounts and online merchants where you shop regularly.
Your new Visa® debit card will include Visa Account Updater (VAU) as a complimentary service.
With VAU, participating merchant accounts that you have set up for auto-payment using your debit card will be automatically updated with new information in the event of a card replacement; not all merchants participate in VAU. There is no cost associated with this service, and you may opt out at any time.
Notice of Right to Opt Out
Effective January 26, 2022 your Visa Debit Card will be automatically enrolled in the free Visa® Account Updater (VAU) service. With VAU, your account files will be updated when information changes because of a product upgrade, card expiration, loss or theft, account closure or other changes. A participating merchant can access that updated card information before requesting a payment. Since not all merchants participate, you should also contact the merchants directly if your card information changes. You are entitled to opt out of this service. You may opt out at any time.
If you want to opt out, phone us at 888-252-0202 option 2, email us at memberservices@vermontfederal.org, or mail us notice of your intention to opt out at Vermont Federal Credit Union, P.O. Box 407, Burlington, VT 05402. You must include your name, address, and account number. If you opt out, you may opt back in if you decide you want the Visa Account Updater service in the future. You may opt in the same way(s) that you can opt out.
If you did not receive a new Visa® debit card, please contact us at 888-252-0202 or 802-658-0225.
You may begin using your new debit card on Wednesday, January 26, 2022.
On January 26, 2022, activate your new card and select a PIN by calling: 800-631-3197.
Upon activation, please remain on the line to select your PIN.
Yes. For security purposes, you must select a PIN during card activation.
On January 26, 2022, please call 800-631-3197 to activate your new debit card and remain on the line to select your PIN.
If you activated your Visa® debit card but did not set a PIN, please call 888-886-0083 to set your PIN.
The last day to use your existing MasterCard® debit card is Tuesday, January 25, 2022.
To ensure uninterrupted access, please activate and select a PIN on your new Visa® debit card on January 26, 2022 by calling: 800-631-3197
Yes. Please update your new Visa® debit card information beginning on January 26, 2022 with all merchants who automatically bill your current MasterCard® debit card.
The last four digits of the transacting account number linked to your debit card will be provided on the paper carrier included with your new Visa® debit card.
Visa® contactless payments refers to a secure, touch-free method for making payments with your debit card. Instead of swiping or inserting your card into a chip reader, simply bring your card within a few inches of a compatible checkout terminal and the payment is securely processed in seconds.
Please give us a call at 888-252-0202 or email us at memberservices@vermontfederal.org
Contact
275 Kennedy Drive
Post Office Box 2147
South Burlington, VT 05407-2147
Phone: (802) 658-0225
Toll-Free: (888) 252-0202
Fax: (802) 864-6938
©2023 VFCU. All Rights Reserved.
NMLS Institutional ID #466013
Routing and Transit number 211691062
