Zack Chilcote
VP of Business Services
VP of Business Services
Zack joined Vermont Federal Credit Union in 2019, bringing vast experience in real estate transactions. Zack has been a lender for nearly a decade and focuses his real estate experience on financing complex commercial transactions in addition to helping grow and scale commercial and industrial businesses. At Vermont Federal Credit Union, Zack has worked with businesses of all sizes and life stages from start-up through scaling, working closely with his experienced team to provide Vermont businesses with the capital needed to grow and thrive.
Zack is a Vermont native and was born and raised in Burlington. He graduated from Marlboro College with a B.A. in Economics and Mandarin Chinese with a concentration in urban development. After college, Zack worked extensively as a community development lender with a focus on affordable housing and access to credit for low-to-moderate income borrowers. He resides with his wife and dog “Gus” in South Burlington.
Ian Carrol
Business Loan Officer
Business Loan Officer
Ian joined the Credit Union in 2022. Ian comes to Vermont Federal with 20 years of financial experience seven of them in the Business Lending community. Ian was born and raised in Burlington and resides in Essex with his wife and 2 daughters. He and his wife also recently created a new nonprofit entity called Big Beautiful Life (https://bigbeautifullife.org/) that focuses on “Spreading joy to children in medical crisis, supporting their helpers and raising awareness about medical complexity."
Melanie Saia
Business Loan Officer
Business Loan Officer
Mel is a native Vermonter, currently residing in the center of Vermont with her family, which also includes her three large dogs. Mel brings with her over 15 years of banking experience and is dedicated to working with business members to support Vermont’s economy. Mel is passionate about using financing to facilitate growth and continues to play an integral role in helping Vermont businesses navigate through COVID-19 to recovery. Mel is an experienced real-estate expert who is committed to helping business members strategize and structure financing in all forms of real estate acquisition. In the warm weather you can most likely catch Mel kayaking. Once the weather starts to get cold, it’s time for football!
Vermont Federal Credit Union is a proud sponsor of LaunchVT's Demo Night.
Zachary Chilcote, our Vice President of Business Services, serves as a volunteer mentor in LaunchVT’s accelerator program, a role he has proudly held since 2022. In this capacity, he works directly with emerging entrepreneurs, helping them refine business plans, understand financing options, and prepare for sustainable growth.
By combining his lending expertise with a deep commitment to Vermont’s business community, Zachary helps ensure that local organizations have access to the capital, guidance, and ongoing support they need to grow, innovate, and thrive here in Vermont.
Our Business Team does not just sit behind a desk—we roll up our sleeves and volunteer our time, skills, and energy to support Vermonters in need. Through Habitat for Humanity and other local community build projects, we help create safe, affordable housing for individuals and families.
By standing beside Vermont businesses and the communities they serve, we help ensure that our towns remain resilient, welcoming, and full of opportunity for everyone who calls Vermont home.
Big Beautiful Life was created in honor of Ian Carroll's daughter, Addi, who faced unimaginable medical challenges with unwavering strength and joy. Addi's journey inspired Ian and his family to build a foundation that brings light, love, and adventure to children and families navigating serious illness. Their mission is to provide moments of joy, connection, and play and ensure that families facing medical hardships have opportunities to create beautiful, lasting memories together
Supporting this event isn't just about giving back - it's about standing with Ian and his family, honoring Addi's legacy, and making a difference for families who need it the most.
