Contact Us

 

CALL-24 – AUTOMATED SYSTEM

Local: (802) 658-9630
Toll Free: (800) 280-9630

FOR LOST/STOLEN CARD SERVICES

24-HOUR SUPPORT

For Lost/Stolen Credit Cards: (800) 234-5354



For Lost/Stolen Debit Cards: (800) 528-2273

CREDIT/DEBIT CARD FRAUD SERVICES

24-HOUR SUPPORT

If you suspect there was fraudulent activity on your:

Credit Card: (866) 518-0213



Debit Card: (800) 889-5280

Effective immediately, standard hours for dispute support (for debit card related fraudulent activity) will be adjusted to Monday - Friday, 8 a.m. - 8 p.m. EST. After 8 p.m. EST and on weekends, callers have the option to leave a voicemail and receive a call back when operating hours resume. Return calls will be made within one business day. These hours will be in place tentatively for the next 30 days as the impact related to COVID-19 continues to evolve.

LOAN DEPARTMENT

Email Loan Department: loans@vermontfederal.org

MORTGAGE DEPARTMENT

Email Mortgage Department: mortgages@vermontfederal.org

PRESIDENT/CEO

Email President/CEO:
president.ceo@vermontfederal.org