HELP GUIDES

Select a topic from the menus below to explore our digital banking help guides in more depth.

HOW CAN WE HELP YOU TODAY?

Digital Banking Help Guides

Business Banking Help Guides

Frequently Asked Questions

DIGITAL BANKING HELP GUIDES

Still Have Questions?

We are happy to assist you:

Visit one of our Branch Locations
Send us an Email
Call us: (802) 658-0225

Logging Into Online Banking For The First Time

Access First-Time New Digital Banking Login PDF Guide

: Logging Into Online Banking For The First Time

Access First-Time New Digital Banking Login PDF Guide
: Setting Up Alerts & Notifications

Access Alerts and Notifications PDF Guide
: Verifying Your Phone Number

Access Phone Verification PDF Guide
: Making a Credit Card/Loan Payment

Access Credit Card/Loan Payment PDF Guide
: Opting-In for Electronic Statements in Mobile Banking

Access Electronic Statements PDF Guide
: Exploring Money Management & Financial Wellness

Access Money Management PDF Guide
: How to Access Reward Checking Status

Access Reward Checking Status PDF Guide
: How to Link or Add an External Account for Transfers

Access External Transfers PDF Guide
: How to Connect Your Bank Account to QuickBooks

Access QuickBooks Connect PDF Guide
: How to Connect Your Bank Account to Quicken

Access Quicken Connect PDF Guide
: How to Update the VTFCU Mobile Banking App in App Store (Android)

Access VFCU App (Android) PDF Guide
: How to Update the VTFCU Mobile Banking App in App Store (IOS)

Access VFCU App (IOS) PDF Guide

BUSINESS BANKING HELP GUIDES

Still Have Questions?

We are happy to assist you:

Visit one of our Branch Locations
Send us an Email
Call us: (802) 658-0225

Getting Started with Business Administration Tools

Access Business Administration Tools PDF Guide

: Getting Started with Business Administration Tools

Access Business Administration Tools PDF Guide
: Creating Business Sub Users

Access Business Sub User PDF Guide
: How to Make a Transfer

Access Business Transfers PDF Guide
: How to Create or Give Access to a Sub User

Access Sub User Help PDF Guide

FAQs

: You can log into your online banking by visiting our homepage at www.vermontfederal.org and clicking the login button in the top right corner.

You can also access your online banking via our mobile app - Vermont Fed CU Mobile Banking, available on the iOS and Android App stores.
: Yes, you will be able to log in for the first-time via the mobile app or desktop.
: Check your username by using the "Forgot Username" button on the login page. Then log in using the verified username.

If you are still experiencing issues, reach out to the Member Contaact Center at (802) 658-0225