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Fraud Alert: Phone Call & Text Scam

Fraud Alert: Phone Call & Text Scam

July 14, 2023 -

We are aware of a recurring scam in which members receive a phone call or text that claims to come from Vermont Federal Credit Union’s 802-658-0225 phone number. During these calls, the scammers will often reference publicly available information such as phone numbers, email addresses, or street addresses. They may present the first 5 to 8 digits of your card number and request that you verify the remaining number.

We will NEVER ask for your full debit or credit card numbers, personal identification numbers, Online/Mobile banking credentials, or one-time password. 

If you receive a call claiming to be Vermont Federal Credit Union that asks for any of the information listed above, DO NOT provide any information. Hang up and call us directly at 1-888-252-0202 to report it to our security team.