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Fraud Alert: Phone Call & Text Scam - 2024

Fraud Alert: Phone Call & Text Scam - 2024

March 04, 2024 -

We are aware of a recurring scam in which members receive a phone call or text that claims to come from Vermont Federal Credit Union’s 802-658-0225 or 888-252-0202 phone number. During these calls, the scammers will often reference publicly available information such as phone numbers, email addresses, or street addresses. They may present the first 5 to 8 digits of your card number and request that you verify the remaining number and pin.

We will NEVER ask for your full debit or credit card numbers, personal identification numbers, Online/Mobile banking credentials, or one-time password. 

If you receive a call claiming to be Vermont Federal Credit Union that asks for any of the information listed above, DO NOT provide any information. Hang up and call us directly at 1-888-252-0202 to report it to our security team.