March 23, 2022 -
Burlington, VT –Vermont Federal Credit Union has been awarded the 2021 Crystal Performance Award by Raddon®. The award is based on an analysis of key performance metrics focused on service, member relationships, sales and other areas.
“We are honored to be among the award winners and thank our employees for their service and commitment to our members” said Jean Giard, CEO. “2021 was a challenging year for our
communities and our staff, and I am incredibly proud of our team’s perseverance and dedication to our mission.
Twenty- one credit unions received the Crystal Performance Award from Raddon out of 500 credit unions. These are based on key performance metrics in the only nationwide benchmark of its kind and Vermont Federal Credit Union is the only credit union in Vermont to receive this award.
“The Crystal Performance Awards are especially significant this year; they are one of the best
industry-wide benchmarks for how leading credit unions fared during the pandemic,” said Bill
Handel, general manager and chief economist at Raddon.
Vermont Federal is an $850 million-plus financial institution, with eight locations currently serving over 47,000 members. Members are part of a cooperative, meaning they share ownership in the Credit Union and elect a volunteer board of directors. Vermont Federal Credit Union provides membership to anyone who lives, works, worships or attends school in all of Vermont. For more information about Vermont Federal Credit Union, call (888) 252-0202 or find us on Facebook.
Raddon, a Fiserv company, has been providing financial institutions with research-based solutions since 1983. Raddon works exclusively with financial institutions and has a unique understanding of the industry, resulting in the ability to apply practical know-how to the challenges and opportunities financial institutions face. Raddon combines best practices in research and analysis with consulting and technology solutions to help institutions achieve sustainable growth and improve financial performance.