Current Alerts:

Electronic Document Signing - 5/16/2017

It has come to our attention that our electronic document signing service, DocuSign, had a security breach earlier this week. A list of email addresses associated with users of the service were stolen and are being used in a targeted phishing campaign. DocuSign has requested users to be particularly cautious if you receive an invitation to sign or view a document that you are not expecting. Please remain vigilant in checking the authenticity of emails and if you notice anything suspicious, please contact our Member Call Center at (888) 252-0202, Option 3.

Awareness is key in combating fraud. Should you receive any questionable calls or emails, do not provide your personal information including your account numbers, PIN numbers or social security number.

  • Vermont Federal will NEVER initiate a call or email to you requesting your personal information.
  • Do not call back a number provided over the phone or click on a link in an email.
  • To verify whether a call or email is legitimate, call Vermont Federal Credit Union at (888) 252-0202, Option 3.
  • Most fraudulent communications will include something that will concern or excite the victim.
  • If you have been the victim of a scam, file a complaint with local law enforcement and notify us at (888) 252-0202, option 3 or at your local branch.

For more security tips and information, Click Here.


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