Current Alerts

 

Home Depot Card Compromise Alert (9/12/14)

The Home Depot has now confirmed that they experienced a data breach of their card systems.  The breach affected both credit cards and debit cards used at their stores in the United States and Canada, from April 11, 2014 through September 7, 2014.  However, Home Depot continues to investigate to ensure that they have identified all cards that are at risk.
 
As always, Vermont Federal will contact all affected members, by letter, whose card(s) have been identified by Home Depot as cards that have been compromised, and Vermont Federal will reissue a new card to you.  Vermont Federal is reliant on both Visa (credit card) and MasterCard (debit card) to provide the list(s) of affected cards. 
 
Vermont Federal would also like to remind our members to always review your account activity, to ensure that transactions posted to your accounts have been authorized by you.  If you discover transactions that you are concerned with, please contact our member call center at (888) 252-0202 option 3.  In addition, remember that both the Vermont Federal Visa credit cards and MasterCard debit cards have a $0 Fraud Liability coverage for any unauthorized transactions.

Shaw's Data Breach (8/19/14)

Second Data Breach Announced (10/1/14)

We have been notified of a data breach that took place in June and July on credit and debit cards at Shaw's stores which also include ACME markets, Jewel-Osco, Star Markets and New Albertson's.  This breach was announced publicly on August 15th.  We encourage you to monitor your credit card account information and your checking account and will notify you if we see any unauthorized activity.  If you have any questions, please contact our Call Center at (888) 252-0202, option 3.


Pop-Up Alert (7/7/14)

If you receive a pop-up regarding a credit check or checking your credit score online please beware that the pop-up is not sponsored by Vermont Federal Credit Union.  We recommend closing out of any such pop-ups and contacting a credit bureau to get any information on your personal credit history.  Never provide personal or account information unless you initiated the communication.  Such pop-ups can be viruses that adversely affect your computer.

Phone Scam Alert (5/19/14)

Many members have been receiving automated phone calls from a blocked number stating that their debit card has been blocked and to press "1".  These calls are not coming from Vermont Federal Credit Union and your debit card has not been compromised in any way.  If Vermont Federal Credit Union ever needs to be in contact with you pertaining to potentially fraudulent situations, the person, or voice on the phone will specifically identify themselves, saying that they are calling from Vermont Federal Credit Union.  For additional questions, please contact us at 888-252-0202, Option 3.
 

Microsoft Windows XP Alert (4/17/14)

Microsoft will no longer provide security updates or technical support for Windows XP.  Online Banking users who remain on Windows XP could be exposed to security vulnerabilities.  If you are currently using Windows XP, Microsoft recommends you upgrade to a supported operating system to ensure access to the latest security updates they provide.  Please contact Vermont Federal at 888-252-0202, Option 3, with any questions or concerns. 

Phone Scam (3/14/14)

We were recently made aware of a 1(800) number contacting individuals claiming to be from Vermont Federal’s fraud department. These calls are not being issued by Vermont Federal Credit Union. If you receive a suspicious call, do not provide any personal or identifying information. If Vermont Federal Credit Union ever needs to be in contact with you pertaining to potentially fraudulent situations, the person, or voice on the phone will specifically identify themselves, saying that they are calling from Vermont Federal Credit Union.  For additional questions, please contact us at 888-252-0202, Option 3. 

For more security tips and information, Click Here.

 

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