Coming Soon: your new
Visa® credit card

Vermont Federal Credit Union credit card suite

What's Happening:

To provide you with the best financial tools available, we are making improvements to our credit cards. Here’s what that means for you:

In March, you will receive a new credit card. This card will replace your current Vermont FCU credit card. There is no cost associated with this change.

Upon receipt, please activate your new credit card. You can then securely dispose of your old card and begin using your new one. You will be notified before your old card is deactivated.

What to Keep in Mind:

Online Access: Access to the online portal for viewing your credit card activity will be temporarily paused from February 24 until February 28 as we upgrade to a new platform. 

  • If you receive e-statements for your credit card, the new portal will maintain e-statement history from February 2023 and onward. To obtain a copy of a credit card statement from a previous period, please contact us and we will be happy to assist you.
  • If you have a credit card with rewards, please note that rewards point balances may not be visible until all updates are completed during the week of February 27.

Payments: Payments can be made at any time; however, payments received between February 20 – 27 will be processed the week of February 27 and will be posted to reflect the date that the payment was originally received.

What's Changing

All Cardholders:

On February 28, we are introducing a new online portal for your credit card where you can access transaction history, e-statements, rewards, and more. The new online portal will feature an improved user experience and new self-service capabilities.

In mid-March, you’ll receive a new credit card with a new card number, expiration date, and security code. Please update this information with any merchants or vendors that have it saved (ex: online retailers, streaming services, digital wallets).

Visa Platinum Reward Cardholders:

Visa Platinum Rewards cards will be upgraded to Visa Signature Rewards, at no additional cost to you. Your new card comes with many exciting perks and benefits. For detailed information, please refer to the Visa Guide to Benefits provided below.

Your reward points will transfer to your new Visa Signature Rewards account. After February 2, your point balance will be updated on the 2nd day of each month. Redemptions will be paused from February 20 until February 28 as we transition to the new online portal. To redeem your points, please login to online banking or the mobile app, select your credit card, and navigate to rewards.

Visa® Signature Guide to Benefits 

Your Visa® Signature Rewards credit card comes with special perks and benefits including: 

  • Auto Rental Collision Damage Waiver
  • Baggage Delay Reimbursement
  • Cellular Telephone Protection
  • Emergency Medical/Dental Coverage
  • Extended Warranty Protection
  • Price Protection
  • Purchase Security
  • Return Protection
  • Roadside Dispatch®
  • Travel & Emergency Assistance Services
  • Trip Cancellation and Interruption
  • Trip Delay Reimbursement

Certain terms, conditions, and exclusions apply. For the full Visa Guide to Benefits including terms and conditions, please click here.