Vermont Federal Credit Union continues to play an integral part in our members’ lives and the communities we serve. Our purpose as an organization is to help Vermonters prosper, no matter where they may be on life’s journey. Our Credit Union is all about people helping people, and more specifically, helping Vermonters by offering them the best financial products and solutions and supporting the communities where we live and work. Vermont Federal Credit Union is an inclusive organization run by Vermonters, for ALL Vermonters. The growth, accomplishments, and accolades we received in 2023 are a testament to the fact that our Credit Union continues to make a real difference in the lives of our members.
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MemberXP 2023 Best of the Best Award The coveted Best of the Best award is given annually to Credit Unions that consistently provide exceptional service, as reported by their own members. Vermont Federal Credit Union received awards for Best Online Banking Experience and Mobile Banking App Experience. |
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Forbes - Best In State Credit Union Vermont Federal Credit Union was recognized in Forbes’ list of Best-In-State Credit Unions in 2023. This prestigious award is given to only five percent of credit unions annually. |
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Vermont Business Magazine - Best Credit Union We received the 2023 Best of Business Award for the Best Credit Union in Franklin, Grand Isle, Addison, Windham, and Windsor Counties by Vermont Business Magazine readers. |
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Top Performer for VHFA We have once again been ranked a Top-Performing Lender by the Vermont Housing Finance Agency (VHFA) for 2023. This ranking is a testament to our dedication to providing affordable housing solutions to Vermont residents. |
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Crystal Performance Award by Raddon® Vermont Federal Credit Union has been honored with the prestigious Crystal Performance Award by Raddon®. Out of over 500 credit unions evaluated nationwide, Vermont Federal Credit Union was one of 21 credit unions selected for this prestigious award. |
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CUNA Diamond Award Winner In 2023, we were honored to receive two prestigious Diamond Awards from CUNA’s Marketing & Business Development Council. Vermont Federal Credit Union was recognized with two Diamond Awards for its innovative Out-of-Home Campaign (CCTA bus design) and captivating Annual Report. |
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Callahan & Associates – Return to Member Award In 2023, our Credit Union secured the prestigious title of Vermont’s #1 Credit Union as recognized by the independent research group Callahan & Associates. This accolade celebrates our commitment to providing unmatched value to our members through competitive deposit rates, reduced loan rates, and minimal service fees. |
We expanded our Financial Wellbeing programs by partnering with Greenpath Financial Wellness, which assists our members with finding their path to financial health. They offer free counseling and coaching sessions with certified financial wellness experts. We also introduced a financial checkup via SavvyMoney, which offers credit score monitoring, a financial health score, and budget analysis.
We’ve introduced many enhancements to our credit and debit card products, including support for contactless payments, digital wallets, and real-time alerts and controls. We also upgraded our credit card rewards program by introducing new features and a rich benefits package to our Visa Signature Rewards credit card.
We made some major improvements to our Online Banking portal in order to continue providing excellent service to members across the state. As more and more individuals utilize digital banking services for everyday transactions, it is essential to introduce state-of-the-art technology to remain competitive in the market. We were also recognized with the Best Online Banking Experience - Mobile Banking App Experience, by MemberXP, a leading customer experience program offered through CU Solutions Group.
We partnered with the Vermont Housing and
Finance Agency (VHFA) to offer grant assistance to first-generation homebuyers. We also significantly upgraded our mortgage technology to create a best-in-class experience that streamlines the mortgage process for our borrowers.
We began offering financial services to support cannabis-based businesses. Since then, Vermont Federal Credit Union has become a go-to resource and one of the few financial institutions in Vermont to meet the needs of this community.
We began offering financial services to support cannabis-based businesses. Since then, Vermont Federal Credit Union has become a go-to resource and one of the few financial institutions in Vermont to meet the needs of this community.
We are proud to serve the entire state of Vermont and believe that our purpose is to help Vermonters prosper, no matter where they may be on life’s journey. We are proud to introduce our newest branch, located at 315 North Main Street in Barre. This branch will provide improved access to the Central Vermont region.
While we continue to expand our physical footprint, our robust digital banking resources allow us to reach members in far corners of the state without nearby access to a branch. Additionally, our members can access their Vermont Federal Credit Union accounts and perform transactions through Shared Branching at thousands of Credit Unions across the United States.
It is with profound sorrow that we honor the memory of Lisa Rees, whose untimely passing has left us with heavy hearts. Lisa was not just a member of our Board of Directors, but a cherished part of our Credit Union family. Her unwavering dedication, compassionate leadership, and generous spirit were the hallmarks of her service to our community.
Lisa’s contributions extended far beyond the boardroom; she was a beacon of kindness and a tireless advocate for the causes she believed in. Her legacy of fearlessness, joy, and kindness will continue to inspire us all.
As we reflect on Lisa’s remarkable life and the indelible impact she made, we extend our deepest sympathies to her husband, Grant Rees, her family, friends, and all who were fortunate enough to know her. Lisa’s memory will forever be a guiding light for our credit union, reminding us of the difference one individual can make in the lives of many.
We are grateful for the time we shared with Lisa and for the wisdom she imparted. Her memory will be eternally etched in the history of our institution and in our hearts.
