2024 Annual Report

Welcome To Vermont's Credit Union

Everything you love about living here is
now available in a Credit Union.

View The Complete 2024 Report

 

Annual Report 2024 Cover

Core Values & Purpose

Prioritizing Our Members' Needs 

Vermont Federal Credit Union continues to play an integral part in our members’ lives and the communities we serve. Our purpose as an organization is to help Vermonters prosper, no matter where they may be on life’s journey. Our Credit Union is all about people helping people, and more specifically, helping Vermonters by offering them the best financial products and solutions and supporting the communities where we live and work. In 2024, Vermont Federal Credit Union played an essential role in the lives of our members. We take pride in all we accomplished together and in the many ways we supported our members.

Annual Report 2024 - Community Impact

WHAT WE ACCOMPLISHED WITH YOUR HELP

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Forbes - Best-In-State Credit Union
Vermont Federal Credit Union earned a spot on Forbes’ 2024 Best-In-State Credit Unions list, a recognition driven by direct feedback and high satisfaction from our members statewide.


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Best Places to Work In Vermont - VermontBiz

Vermont Federal Credit Union was proud to be named among the Best Places to Work in Vermont in the Large Business category, thanks to our incredible team

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Top Performing Lender - VHFA

We have once again been ranked a Top-Performing Lender by the Vermont Housing Finance Agency (VHFA) for 2023. This ranking is a testament to our dedication to providing affordable housing solutions to Vermont residents.

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Best of Business Awards-VermontBiz

In 2024, members voted us the Best Credit Union in Chittenden, Franklin, Addison, and Grand Isle Counties—an honor we’re grateful to receive from the people we serve every day.

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MemberXP – CU Solutions Group 

We ranked among the top 25% of credit unions nationwide for member satisfaction, with four “Best of the Best” awards for Transaction Experience, New Account Experience, Online Banking, and Mobile App Experience

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Governor’s Excellence in Workplace Wellness Award
For the ninth year in a row, we were honored with the Gold Level of the Vermont Worksite Wellness Award, reflecting our dedication to supporting a healthier workplace and community.

 

WE HELPED A LOT OF MEMBERS PROSPER

2024 Highlights

We are honored to play a meaningful role in life-changing moments, from securing a first home to launching a business, making a major purchase, or strengthening everyday financial health. Time and again, members turned to us not just for banking, but for guidance, support, and a partner truly invested in their success. It’s a privilege we value deeply and one that continues to inspire us to do more every day.

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PRODUCT AND SERVICE IMPROVEMENTS

Smarter Banking
At Your Fingertips

We launched a significant upgrade to our digital banking platform, delivering a more intuitive interface, improved navigation, and enhanced security features. Members now enjoy a faster, more seamless online and mobile banking experience—anytime, anywhere.

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Proudly Serving All Vermonters

We are proud to serve the entire state of Vermont and believe that our purpose is to help Vermonters prosper, no matter where they may be on life’s journey. In 2024, we introduced our newest branch, located at 315 North Main Street in Barre. This branch provides improved access to the Central Vermont region. 


While we continue to expand our physical footprint, our robust digital banking resources allow us to reach members in far corners of the state without nearby access to a branch. Additionally, our members can access their Vermont Federal Credit Union accounts and perform transactions through Shared Branching at thousands of Credit Unions across the United States.

Serving All Vermonters - Vermont Federal

Dive Into The Complete 2024 Annual Report